::blink::

Um. I think you're fighting the good fight?

My last two defects had fifteen, four, and twenty-two separate points each with illustrative screenshots of before, during, and after. They are going to light me on fire if I don't hide in a new cubicle soon. One was a step by step of what a Normal Human Person on a Computer has to do to make what they want to do work. It's surreal.

Dude. Last spring I went to buy a ticket to an event that had a LOT of shows, for which tickets could be purchased separately, or as a variety of season ticket options. Or a combination thereof.

First, the ONE event that I wanted to buy a ticket for, something was wrong with the script, so it did not recognize that I had specified a number of tickets for purchase, and kept insisting that I had to tell it how many I wanted before it would let me go to checkout, even when I had TOLD it how many I wanted.

(At this point, I tried just calling the box office to make the purchase over the phone. The box office was, ostensibly, open. No one answered the phone. Then I posted a names-withheld whine about it on FB, and the event director, who is on my f-list, messaged me and said, "Was that us you were talking about?" Um, yes.)

So, later that day they got that bug fixed, and I made to purchase some tickets. The ticket purchase window came up in a modal, and offered to let me go to checkout, but there was no option for "keep shopping." (Remember, this is an event with a LOT of shows they're selling tickets for.) I closed the modal window and shopped around a little more, but could find no way to get back to my shopping cart. Finally, I added another show to get back to the cart in the modal window, figuring I'd remove it from the cart when I got there, but when the cart came up, MY ORIGINAL SELECTION WAS GONE. Yes, you could only buy one ticket choice at a time, go through checkout, and then go back and do more shopping.

O.O

There may have been a better way (other than making a single season ticket purchase, I guess that would have worked, too), but I never found it. And I DEVELOP WEB APPLICATIONS FOR A LIVING. I've done this kind of thing once or twice. I usually figure if I'm having problems with it, the guys I know who can't figure out how to link a YouTube video on FB (click the little FB icon... now type your comments in the box where it says, "Add a comment"... now click "share") are *completely* hosed.

I'm considering pitching them to let me do the site next year. At least, the functionality part of it. (In their defense, it was a strikingly *beautiful* site. Really pretty.)

Also? If a webpage is off by a pixel here and a pixel there, it shows. Keep fighting the good fight. ::solidarity fist::