seperis: (Default)
2020-05-08 07:37 pm
Entry tags:

work warfare in the modern era

So at work, they upgraded eight of the phones we use for app testing, and I am the proud not-owner-but-keeper of:

Upgraded
Three (3) iPhone 11
Two (2) iPhone 11 Pro
Two (2) Samsung Galaxy S10+
One (1) Samsung Galaxy Note 10

Not Upgraded For Regression Testing
One (1) Samsung Galaxy S8
One (1) iPhone 7

How Did This Go Wrong, Though?

I'm glad you asked.

When we order phones for testing, they are in a different group from work phones aka phones used as phones for work.

The initial and first upgrade, they came to us, I charged them, transferred the SIM cards from the old phones to the new, upgraded the OS, installed the App Center where test builds of the mobile apps we test are uploaded and we download for testing, etc. Easy.

This time, the Samsung phones performed as always. The iPhones...did so very not.

The iPhones were locked down like a Crusader's wife in a chastity belt. The second I turned them on to do the welcome and they connected with the internet, they downloaded the Work Profile and you can literally do nothing with the iPhones but make calls; you can't even change the wallpaper. It wasn't just locked down in general; everything I need to do, including download the Apple Store to get anyconnect so we can test over VPN and install the test profile--nope.

Me: Fuck my life.

Here's where it gets complicated: I don't know how we get these phones.

The state buys them, sure, I know what department does ordering, and there's a name on the box of who made the order, but that just tells me who was in charge of ordering shit that day in IT not who actually gave or approved the order. This is like the work version of fairies dropping off shit in the night; I still don't know entirely how I got all those USB cords I wrote about in an earlier entry, I just sent off the list with prices picked from Official Major Retailer Wholesale Book and sent the email out to my manager. I know who I got the book from, and I know it was sent to IT (another IT group), but after that, it may be witchcraft or something.

(My manager also doesn't know, because they don't tell him. He just sends it to IT and witchcraft, as I said.)

The Journey Begins Here

Manager, Part I

Me: *explains*
Manager: ...
Manager: Let's start with help desk.
Me: This is going to take a while, I think.

The IT Help Desk: The Ticket

I say this with respect; they aren't qualified to deal with this because this does not fall under their area, they have nothing to do with phones. This is literally nothing to do with them; this part of IT deals with passwords and permissions and resets and software installs. But that's where I had to start because witchcraft.

First, I explained what I wanted; then I explained my job; then I explained how my job (testing mobile apps) related to the iPhones. I don't blame them--a surprising number of people don't realize software does not fall from the sky like manna, much less there's a testing process and help desk simply does not deal with any of this--but it took a while. They made a ticket and said wait. They were great.

Me: This isn't going to work.

Ticket Answered: The IT Guy

The IT Guy has been helping me with a variety of things I want to do with a work laptop that is inexpertly locked down after far too many times, I unknowingly hacked it and had to stop and belatedly find out if I was breaking state law or work rules. I won't apologize for wanting certain things in a certain way in my workspace. Seriously, that was stressing.

(IT Guy is Awesome.)

Now, IT Guy does know my job, but again, help desk does not do this; their job is going in and fix people doing weird shit or installing software if we get special permission or reset our password when we enter it three times in capslock--that kind of thing. After a lot of chatting, he sent it to Mobile IT.

Me: ...oh God no

Mobile IT: The Reckoning

Mobile IT Guy was also awesome, but now we run into a problem. He does know phones for work use; he knows about mobile apps the state creates that clients use; he does not know about the testing process of those apps that clients use or that there existed a category of mobile phones that are for testing.

So I had to explain my job--twice--then how no, these aren't phones that clients can borrow in offices to use the app, and no, this ins't my work phone, it's a test phone. He was baffled; I didn't blame him.

He did however realize this bullshit.

Him: [Analyst] might help.
Me: Thank you!
Me: *after hanging up* I am never getting these phones unlocked.

Manager Part II

I called him to shorten the horror.

Me: They said to call [Analyst]. Can you email her and find out if she's our person?
Him: Sure.
Him: *emails the IT ticket to her asking for help*
Me: Thanks!
Me: *after seeing email* He forgot to tell her who we are, what we do, and what we want.
Me: I hate fucking everything.

The Analyst

She emails promptly, properly baffled, and I broke down my job, what the phones were for, why we can't use them like this, and asked if she was the right person or if she knew who we should contact. I did not cry.

Her: [Name] might help. I'll forward your email.
Me: This is Hell and...wait, I recognize that name.

The Name I Recognize

Him: Oh, they just need to be removed from Mobile IT's list. Send me the serial numbers and I'll do it.
Me: You're fucking with me.

Aftermath

Now, they're still working on it, but. It took me a few seconds to realize why I knew his name. When we first got testing phones for mobile--that's almost five years ago--his name was on the Galaxy 5 boxes. I had to look at it every day for two-ish years before our first upgrade and apparently, it stuck. None since--they have some random name of someone that I'm not sure even works for the state--but that first shipment, it was him.

I went to look at his profile in outlook. I still have no idea how his department, area, and unit have anything to do with this--his job title is not helpful--or how my testing phones got into Mobile IT or what kind of hellscape this is; all I learned is his name and that he can Do Shit With Mobile Testing Phones. And this poor man now has been labeled in my Contact List as just that.

Sure, my iPhones are still useless, but I did beat bureaucracy, so there's that.

But I still have no idea how we're getting these phones.
seperis: (Default)
2020-04-22 07:52 pm
Entry tags:

wfh day 28: happened

I am moving out to the porch as long as the weather is nice (aka not broiling hot death). Even with my new desk, sanity should not be fleeting. I need sunlight and Vitamin D, even if it's indirect. It may also inspire me to regularly change clothes, something that might have been sketchy for a bit. Also, apparently I chose better porch furniture than I thought; it's firm (hard) and the cushion barely helps. You bet your ass I'm sitting straight.

I may look into moving my desk out here, actually; it does have wheels.

So, updates:
1.) Child got a sewing machine dropped off at our door by mysterious means and plans to learn to sew. For cosplay, he says, but I say, cool masks made out of old flannel sheets.
2.) I adulted in a new way: I (and three others) bought a portion of a cow. Like, maybe an eighth of a cow, not sure, but so much meat holy shit. As Mom is the only one with a freezer--as they are out of stock for all reasonably priced, reasonably sized ones literally everywhere--she's holding the meat for us. Child is supposed to spreadsheet it for us at some point so we can do an equitable split.
3.) I found out my favorite vape store hand delivers in two hours. Joy can be found in the oddest places.
seperis: (Default)
2020-04-17 08:49 am
Entry tags:

work in the time of coronavirus: a summary

So for once, the state made either a wise decision or got an amazing deal from Dell when supplying us for work at home; my work laptop is fucking incredible. It's a Dell Precision 5540, for Dell is generally our supplier of choice when it comes to tech. I do not argue they have some weaknesses in their home lines (I love mine, but that's local loyalty, I know how to fix most of the basic stuff that goes wrong, and I have Parts People, who are all former Dell employees who specialize in repair of Dell computers and are the only people I let touch mine) but their business class are among the best.

I've only occasionally worked on Latitudes, and I wasn't particularly impressed but generally, we order mid-range latitudes for basic work, not tech work, and for just doing business functions, they're great. Compared to my Alienware or XPS--yeah.

I was not ready for a Precision workstation; frankly, I'm not sure anyone is.

The processor is only an i7, though no complaints, but this sweet baby comes with 64G RAM, a 1T drive, and 4K display, touchscreen, but those aren't hugely impressive in themselves. Except for the 64G RAM--which outside desktops you generally only find on laptops on the high of the high end standard--when I did a comparison, and the Precision uses the same model as my XPS, actually, just way more G (if I could have gotten that much RAM in my laptop, hell yes I would have paid for it, RAM is more valuable than processor speed--at a certain minimum standard of processor--in ninety-nine percent of what I do and can compensate for a poor processor in fifty percent of cases).

However, even taking into account all that beautiful RAM, they don't act the same. A lot of what I do the first month after I get a laptop is slowly working out the memory leaks, the unnecessary processes, updating to current or getting rid of programs and drivers I don't need, making registry changes, and the thing is, only maybe fifty percent of what applies to one laptop works with another even if they have the same operating system.

I never really thought about it--computers gonna computer--and honestly, the guys who build the computers and install the software are not exactly well-paid so solidarity, they're not paid nearly enough to act like each computer is a masterpiece. So now I'm thinking that during the software installations of the standard Windows system, programs and program configurations, and drivers, are basically 'whatever guy created the standard installation for this line' and the poor guy is probably paid minimum wage and has five seconds to put together that standard installation. Sometimes, they do literally nothing at all, and sometimes, they do too much and much of it wrong. (Again, I don't blame them for that;

Precision--not so much. From the sheer lack of much in the way of tweaking I've had to do so far (no installation is perfect), the Windows and basic driver installation that Dell did is several orders of magnitude more precise and thorough than any computer I've ever gotten. Now granted, that's kind of all they do for state machines, which is pretty bare bones: Windows and required drivers, the drivers and config programs for the wifi/display/hard drive/etc.

i learned a surprising amount about the tech support side of IT )

In other news, we had to make an exception to strict Stay at Home/Social Distancing Rules in family; my middle sister and her husband are both essential but can't work from home. My sister has four kids, but the eldest is eighteen and while usually she splits time between my sister and ex-BIL, she's been with him only since this started; of the other three, one is twelve and the other two are six and five respectively. They were in daycare, but after talking to Child (and Mom and me, but wisely Child first) she took them out of daycare (it did close soon after) and now they're at my mom's during the day while Child babysits/homeschools them, her 12 year old, and my youngest sister's 12 year old. He's also announced he is never, ever having kids ever and any future husband is gonna have to deal. I can understand.

(Of course, even that went to hell when I threw out my back so badly last week but it was still all limited to the same family members Child was interacting with regularly as well as me so not exactly a big escalation.)

Granted, this is not ideal, but it's about fifty times safer than any daycare for the kids--if there was one with openings that she could afford and that's doubtful--and that goes double when Mom's at risk and working from home. She can't watch them all day while working--and don't repeat this but she's also over sixty and maybe needs to take it easy just during the crisis?--so everyone is being careful.

So work starts in like thirty minutes, and while I am still not in love with work from home, I am partially reconciled by the fact that 'going to work' now consists of 'walking a few feet and logging into my work laptop while still brushing my teeth'. I think the arrival of the rolling, variable height laptop desk will complete my more cheerful resignation to my fate. Partially because I like to get things I can customize with cords and clamps and all manner of things, but also because I will not have to do all my work from a good-posture-inducing but extremely hard even with a memory foam seat cushion and memory foam pillow beneath me chair. I already configured one side of the sofa for ideal back position for work, but without that desk, the laptop has nowhere to sit close enough to work on it.

These are the times I deeply regret that when Mom bought her new dining room table and asked me when I wanted her to return mine, I said "oh, no rush, whenever!"

That's gonna haunt me.
seperis: (Default)
2020-04-15 05:31 am

portable monitor triumph! part 2

Portable Monitor Triumph

Update!

Back in Stock!

Lepow Upgraded 15.6 Inch IPS HDR 1920 x 1080 FHD Computer Display Game Screen is now back in stock! Price: $204.99

Note: camelcamelcamel shows its lowest price as $169.99 on January 3, 2020, well before Coronavirus was a thing in the US, and its highest at $209.98 on Mar 17, 2020, which corresponds with the near beginning of Coronavirus work at home becoming mainstream. In other words, it may go down to that again but probably not very soon.

I will enthusiastically repeat my rec: if you're looking for a second monitor for work that can also be useful for non-work stuff, this one is great, and Lepow is a brand I've never had a bad experience with. However:

ASUS MB169B+ 15.6" Full HD 1920x1080 IPS USB Portable Monitor - this is available like new from Amazon Warehouse for $180.49 and new for $199.99 with Prime Shipping.

The only reason I'm mentioning this one is that it was on my short list originally because greater than two review sites had it on their top ten list for portable monitors and it wasn't available for a while. And it's ASUS; they're extremely well known, and personally, my first tablet came from them and not a few motherboards I've owned or worked on. So if you're considering getting one, that's one you might also look at.

So far, the price range for portable monitors is running about $180 up for those that either appear in rec lists by reputable sites or have a high star + lots of reviews (I personally look for above 200 reviews for portable monitors no matter how high the stars and only go below that if it's a very dependable brand like Asus or Lepow, etc, it show on a rec list for a site I trust, and it's release date is fairly recent. Portable monitors have taken a major upswing due to Coronavirus, so I try to make sure it's one that has reviews pre-February/March.

Note: The only thing I almost regret is it isn't a touchscreen, but only as a matter of convenience for a very few functions. OTOH, portable touchscreen monitors are both more expensive and more fragile than a plain portable monitor of this size and most of what I need the monitor for I need a keyboard at minimum (in the GUI, also a mouse).

Device Compatibility Testing

I confirmed compatibility with both Ubuntu and Raspbian, so the official list plus my testing list are as follows:

Compatibility List
1.) Window PCs
2.) Mac PCs
3.) Android phones/tablets
4.) iPhones/iPads
5.) Nintendo Switch
6.) X-Box
7.) Playstation
8.) Ubuntu (tested in Lubuntu)
9.) Raspbian (Raspberry Pi OS)

This is especially for [personal profile] brownbetty since she also has a Raspberry Pi. I have no idea if you'd be into this or even need a monitor for anything, but boy is it convenient if you're running headless with RDP.

Ubuntu Connection Guide

This is pretty straightforward but I like to be thorough.

Required:
1.) HDMI port on the Ubuntu computer
2.) Mini HDMI to HDMI Cable (came with monitor)
3.) USB-C to USB-A Cable + Power Block (came with monitor)

Instructions:
Attach the Mini HDMI to HDMI Cable to the computer and the monitor, plug monitor into outlet for power.

Raspberry Pi running Raspbian

Required:
1a.) Micro HDMI to HDMI Cable Male to Female - $8.99 - I bought this one
1b.) Micro HMDI to Mini HDMI Cable - $7.99
1c.) HDMI Adapters Kit (7 Adapters) Mini Hdmi to Micro Hdim Male to Female - $9.99 - the only reason I didn't buy this is that it's not available until May. Then I shall get it, holy shit, there are seven adapters in there. This will use the same steps as 1a, however, as there is not a Mini HDMI to Micro HDMI from the list I read under Product Description. (It does have a T shaped Mini HDMI and Micro HDMI Male to HDMI Female, though. I have no idea how I'd use it but I know i could.)
2.) Mini HDMI to HDMI Cable (came with monitor)
3.) USB-C to USB-A Cable + Power Block (came with monitor)

Instructions:
For 1a - Attach 1a to the micro HDMI port on the Pi, then attach female HDMI side of 1a to the HDMI of the Mini HDMI to HDMI cable that came with the monitor. Then plug in monitor to outlet.
For 1b - Attach 1b to the micro HDMI port on the Pi and the mini HDMI port on the monitor. Then plug in monitor to outlet.
For 1c - see 1a

How To Get Them Working Together

For both Ubuntu and Pi, do the following:
1.) Hook them up to the Ubuntu/Pi system while they're running.
2.) Nothing happens, the monitor says no output, you're afraid.
3.) Breathe, I got you.
4.) Run Update/Upgrade from command line. If you don't know command line, open a terminal and type sudo apt update, let it run until done, then sudo apt upgrade.
5.) Reboot

Reason to Add Monitor While Live
So, it was stressful.

I tried adding live first, then adding at reboot and those didn't work. It did work, however, if I ran update/upgrade/reboot while the monitor was still attached, and I left it attached during reboot. After reboot, the monitor came up in the BIOS (for Ubuntu) and with the rainbow screen (pre-GUI on the Pi). Go figure.

My utterly no idea guess: it needs to be detected by the machine first to trigger the drivers or to tell Ubuntu/Raspbian to download them. Then you update/upgrade to download them. To be fair, I had downloads pending already for both so I can't really be sure; a couple looked vaguely like they might be for a display, but can't lie, I do not even pretend to recognize most of packages on site unless I manually downloaded the packages myself from the web and manually installed them from command line. It's possible if either one had ever been attached to an actual monitor instead of a TV, it would already have those drivers or packages, I have no idea, so YMMV.

If it doesn't work the first time; do not unplug the monitor, just update/upgrade/reboot again. I'm using a standard Lubuntu and standard Raspbian install with no unique configurations so pretty much any system running an Ubuntu flavor should get it done. I can't see how it'd be incompatible with any Linux distro or any Raspbian-based OS flavor, so don't borrow trouble if you're running a different Ubuntu, different Linux type, or a Raspbian-based derivative and it doesn't work the first or second time; it's most likely that whatever is needed to run the display is not in that distro's standard packages and you'd just need to google a bit.

Cables, Adapters, and Hubs

While we're talking about alternate ways to connect things with cables, a story.

When I got this laptop, it was apparenty one of the first USB-C only and I was excited as hell. Perhaps too excited. Despite my (usually) much better judgement, instead of calmly collecting USB-C to X adapters for ethernet, HDMI, and a couple more USB-C to USB-A (the computer came with two), I eagerly purchased one of those all in one USB-C Hub multiport adapters.

It was so pretty and so gloriously functional: it had three USB-A 3.0 ports, an HDMI port, a gigabyte Ethernet port, an SD card port, and even a USB-C power port so I could also power my laptop through it. With it, I would only need one thing attached to my laptop and it could do everything./

That...was a mistake. Or at least, a mistake of that being the only thing I purchased.

It was fine for about a year, right up until it tried to overload one of my USB-C ports and died messily. When I tossed it, though, I lost all my adapters, as I hadn't bought any other adapters. Which was a really incredibly stupid mistake just from the perspective of always have a goddamn backup.

I'm not saying those all in one hubs aren't useful: they are! They're great! But always have at least one backup adapter per type--HDMI, USB, ethernet, card reader, etc--that you use only at home and never, ever leaves your house. For the hub as well as that group of single cable adapters, don't short on price; get the one with the highest stars/most reviews combo with a name you at least recognize. For the hub this goes double and triple; if it's less than $35-$40 and not a sale, double check everything, because you need a hub that's extremely well configured for that USB-C port, which can carry enough power to run your laptop. A bad hub can indeed damage the USB-C port on your laptop or even your computer if it decides to die when you're using it, especially if you're using several of those hub ports at the same time. It can also make your laptop make a terrifying sound you will hear until the day you die.

Yes, get one of course, but be prudent in picking it, and pay attention if even one port on it starts acting sketchy.

Plain USB cables for when you leave the house or extras you keep on hand are a different story. One, they're ubiquitous, so yeah, get a lot, and those you should get cheap. Go for the $10 for ten USB-A 3.0 to whatever when you see them (I do, a lot), because lets face it, even if they were made to last forever you're going to lose them in like, three months or some shit (do you still have the cable that came with your phone? When's the last time you saw it?). As long as reviews don't say "WILL BLOW UP YOUR COMPUTER" a small performance hit is worth the trade off of not feeling guilty you don't remember where you left your phone cable last night/last week.

Now, An Amusing But Relevant Anecdote

Why am I digressing into adapter cable purchase theory? Well, at work, we just upgraded our test phones for the second time. And as of the first time we upgraded, I buy discount cable packs for work for my co-workers to use; I have a desk drawer with nothing but USBs and lightning cables and power blocks. How are these related, you're probably asking yourself if you're still reading in sheer fascination with why on earth I am so into cables? Let me explain.

Among the programs we test are two apps for mobile phones, and so we have several Android and iPhones to use to do that. I'm primary tester, but sometimes I get a team together, and we all use those phones. You can guess what happens, every time. I mean, to those test phones' cables.

1.) We all use either Samsung, a rare flavor of Android, or iPhones for our personal phones and all the test phone cords do indeed look exactly like our cords. So yeah, they vanish pretty fast. Not because anyone is slyly stealing them for a free USB cable here: they look exactly like the cables we are charging our phones with at our desks. Like most people, when it's time to leave, we pack up the phones quickly, take them to our manager's office (or my desk), grab our stuff, and go home...including our (we think) cables that due to rush, we probably forgot to put back in the box.

Me? I have brought home work phone Samsung cables thinking they were mine greater than two times, and during mobile testing, I check the phones every day before I leave. And yet, I still grabbed that white cable and tossed it in my purse before taking all the phones back to my manager's office. So yeah, everyone does it and it will happen.

2.) Everyone borrows them to charge their phones. They always mean to bring them back, always. But see 1 and the fact a USB/lightning cable's job is to get lost. It will happen. And saying "You can't" would be utterly ridiculous; there was no way to enforce it, no way to know who did it unless thy did it right in front of one of us, and literally no one--me, my manager, or the assistant manager--had any goddamn interest in even trying. I, for one, would fucking buy a replacement at full price and pretend it was under my desk first, and frankly, my manager and the assistant manager would probably pay for half because seriously? And that assumes it' a tester that does it; there are other groups that use our phone to for testing and oh hell no am I ever wandering through that building hunting down a goddamn cable.

(Everyone borrowed those cables. It's just fucking reflex.)

However, this does lead to having testing phones and no cables with which to charge them, so: I had an idea.

When we were getting ready for the very first phone upgrade from Galaxy 5's/iPhones some very low number to Galaxy 8s and iPhone 7s, we had two (2) USB cables and one (1) broken lightning cable left between ten phones. Obviously, I did not email frantically asking for cables or accuse people of stealing because I am neither an idiot nor someone who even knows how to fucking care about that (honestly, I can't be sure I wasn't an offender. Or possibly it was my manager, everyone borrows them). I did not talk earnestly to my manager or the other testers about USB Cords Mysteriously Missing Must Stop (though God I kind of wish I had, it would have been hilarious to see their faces until I burst into laughter); instead, I made a case for extra cables being purchased--they break, I told my boss seriously, who nodded back just as seriously and both of us did not look at our mobile phones, so fragile!--and with permission, wrote up a request for extra USB-A to microUSB, USB-A to USB-C, and lightning cables, and a few of the single piece microUSB to USB-C and USB-A to USB-C cable converter pieces. I was given the Official Work Catalog (Office Depot is one of our suppliers!) to price everything. I was reasonable--about three for each phone we'd get (4 Galaxy, 5-6 iPhones), and a few adapters to make a micro USB into a USB-C. Price: under $30 probably.

Whoever read my request was a realist of the first order and did the appropriate math. When the new phones came, so did a large separate box of mysterious purpose, and in there, I found boxes of cables. Boxes of one, boxes of three, fancy bags of three, boxes of those tiny one piece cable adapter. Roughly, we received thirty cables per phone when I stopped counting breathlessly as my manager looked on, starting to get worried.

Me: *star eyes as I unpack the box* AREN'T THEY BEAUTIFUL?
Boss: Are you...okay?
Me: YES

Would people borrow those cables? Oh yeah, of course, if they could, but I had a plan that unlike None May Borrow or Death, would actually work.

1.) All extra cables weren't hidden, but simply stored in the least likely part of my boss's office. His office has this nifty cabinet that includes a narrow coat closet to hang up his coat; I put the big box--containing all the little boxes--in there on top of a stack of binders. (His coat is very short.)

Now, it wasn't hidden, I didn't do it late at night under the cover of darkness, everyone could look in and see me doing it, and if you open that cabinet, the box is right there.

However, the steps required are:
a.) go to that cabinet where the phones are not located at all (so no excuse of just grabbing a phone to test with in case someone asked though nobody ever did or even care)
b.) pulling out that giant box and transferring it to the floor to open it (not a lot of room in that tiny closet)
c.) sifting through the many many many many small boxes to find a compatible cable. For after I finished swooning and checked and labeled them all, I fully closed each one and put it back in there. Some are one cable; some are three cables; some are connectors: no way to know unless you read the tiny print on the box, because I didn't label them with type and in fact used the label to cover the relevant information. (Me, I could identify the boxes by sight; I'd spent enough time opening them and checking them.)
d.) no way to get it back subtly into the little box inside the big box in its original coils.

All those extra steps did the job for me. The only missing cables are ones I used to replace the ones missing from the phones and vanished into the ether, but again, cables get lost.

2.) I bought cables myself. Lots and lots of cables.

Amazon's ten for fifteen, five for eight, whatever, I grabbed some of each kind my coworkers used for their phones, tossed them in that drawer, and sent out an email that if you need a cable for your phone, grab one here, no need to ask or wait until I'm there. I never checked or cared if they came back, just every so often did a count to see if I needed to buy more. And oddly, only two or three haven't come back (as opposed to the one I left outside, one I accidentally took home with me, and a couple died and were buried at trash). Possibly because they look nothing like the cables that come in the boxes; no whites or blacks, either bright colors or cloth textures or grey or something. Anything visibly or texturely different, basically. I also--for myself--purchased a USB charging cradle with four USB slots so I could charge my tablet and headphones; anyone was welcome to leave their phone or headphones or whatever there to charge, just don't take it off my desk.

And they did.

We still lost mot of the cables that came with the regular phones, but that was always going to happen. No one--especially me--was going to dole out cables like gruel to Oliver fucking Twist and company. It happened a lot slower, though, and for a surprise, three lightning cables and one USB survived this time.

(Literally the only reason I don't take home cables by accident anymore is that I bought a wireless charging cradle for work, since with my last phone, charging by usb (and jerking it out too many times by accident and sometimes on purpose) wore the port down badly, so I only usb charge at home when it's really, really necessary and wireless cradle it overnight. Even if I forgot to charge overnight (happens, but not often, since I have the wireless cradle right by the bed, too) and it's like at 5%, I put it in power saving and put it on the cradle; it's usually fully charged by lunch or very close.)

We just got the upgrade to new phones: one Galaxy S10, two Galaxy Note 10s (!!!!), and a split between the latest iPhones and iPhone Pros(!!!!!!). One Galaxy is on backorder, but a couple of weeks ago, I went to the office to take the delivery of the others and gloat.

I still need to go back and check, configure, and label them, but that must wait until a.) I'm not taking muscle relaxants, b.)I can walk half a mile over not always sidewalks and back without my back spasming, and c.) I can find somewhere that delivers face masks since Austin requires if you are over ten and in public you need to wear one.

(I do not disagree with this rule--I very much approve--but it is a little inconvenient. My sister cleverly already ordered some super cool ones from a coworker, so she's sending me one soon.)
seperis: (Default)
2020-04-12 08:19 am

portable monitor triumph!

Work From Home: I live in an apartment in which there is no room for an office and barely room for me and Child. My bedroom, for various reasons, isn't workable; part of this is the sheer lack of plugs in which to plug in everything, and less important but still a thing, my building is made of concrete and if anyone knocks, I literally cannot hear it. I bought a Ring doorbell to help with this, but people rarely use it. This has been an ongoing problem.\

So I set up camp in the living room, and at this point learned my couch will literally almost break my back, so temporarily I'm using an armless living room chair that while so not ideal is wonderful for my posture because it's just not slumpable and with a memory foam sitting pad on a memory foam pillow--yeah, all that--the seat is high enough that I can easily stand and sit without bending my back. My laptop now sits atop an ottoman on one of these and I have an end table with a lap and a dot as my only working non-computer surface. It is not comfortable exactly, but my back doesn't complain.

...which brought me to my problem. For work, I need a second monitor.

When I say need, I mean, when testing was assigned second monitors, our paper needs dropped by eighty to ninety percent. We no longer had to print out business and design documents--which for each individual SR could be from ten to five hundred pages--to write test scenarios. Each release had thirty to three hundred SRs. For context, for each release I'd need at least one five inch binder, one to three three inch binders, and one to three one inch binders to hold business documents, design documents, the original SR, and miscellaneous important emails we'd need to either write test or run tests as well as updates, modifications, deletions, and changes to said business document, design document, and SR.

(SR = Service Request AKA Thing To Be Done. You file an SR every time you want to add, update, change, or delete anything in the programs that administer SNAP, Medicaid, TANF, MEPD and various other entitlement programs. A single SR can be "Add five words of text to the Help Page" or "Create a brand new driver flow to file, maintain, search, work, and dispose of food stamp, TANF, and Medicaid appeals in the state of Texas". THat, by the way, was the first thing I worked on when I became a tester and I still have the five inch binder.)

So yeah that second monitor became handy and I no longer needed three days at the end of each release just to do clean up of my desk and files. Now, we just go to the folder we have everything for this SR stored in, open what we need, and put it on the second monitor while writing in the first. And saved about ten times the money in paper than our monitors were worth in one year, probably.

I hadn't planned on buying a regular monitor anyway; I'll never use it for anything but work at home, Child couldn't use it because he needs gaming-class monitors both because he's a gamer and because his classes in game design at school require it. My mother and sisters and nieces have tablets or laptops as their primary, and also, see 'my apartment is not that big'; there is no place to put it, even to store it. So my goal was to get a monitor I could use for work, but also one I could use at home.

Now, as a lot of us are working at home, I thought I'd throw this out, because my flist probably has people working from home who also a.) own a smart phone, b.) own a Nintendo Switch, c.) own a tablet, d.) own a raspberry pi, e.) run a home server, f.) own an Xbox, g.) own a Playstation...you see where this is going. If you are in one or more categories, you might find this one useful if you need a second monitor for work but like me, would like to buy something you'd have a use for after all this.

Lepow Upgraded 15.6 Inch IPS HDR 1920 x 1080 FHD Computer Display Game Screen - $204.99

Note: currently it's not available, but that happened twice before I bought it. For reference, I put about twelve portable monitors on my wish list when I was still comparing them and all of them go in and out of stock pretty much daily. However, if you scroll down to 'Compre to similar items', there are three more Lepow portable monitors, two $194.98 and one $229.99. I honestly have yet to find any difference between these four except the $194.98's do not have the word 'Upgrade' in their name and came out in July, the $229.99 one in August, and mine in September 2019.

Lepow Portable Monitor, specifications )
Lepow Portable Monitor, about )

Final Word

I have literally no complaints; this thing is amazing and I love it. When I bought it, it was $204.99 plus tax, which yeah, was way more than a basic monitor of probably $50 to $80. However, it'd be money paid for something I'd never use again and no one I know would ever want or even have a use for and that I honestly don't know where I'd put it when I'm working as my dining room table is still being borrowed by my mom.

This monitor, though? It's not just 'portable' if you're really determined; it's actually 'portable' like the makers understood the meaning of the word and decided it was time to define it for all.

This? It's light, and the using the case as a stand creates an incredibly stable base. All it requires is a mostly clear roughly fourteen to eighteenish inch squared space. A cushion or pillow are just fine, or a twelve inch by eight inch space on a small end table with about four inches hanging over the side but it doesn't care so neither do I. More importantly? It won't fall over for love or money; like, maybe if you jumped on the couch or bed beside it? IDK.

It's slightly larger than a 15.4 laptop, however, so while it will fit in most laptop bags, those very form fitting ones like the one work gave me for my laptop? Nope: those .2 inches are a dealbreaker, but whatever, I can just not zip that pocket all the way. The display can be either landscape or portrait, but I'm not seeing a working case-stand configuration for that so you'd have to get another stand for that or lean it against something.

According to documentation and the set up guide, it's also compatible with Android phones and iPhones (nice big display for games!), Nintendo Switch, Playstation 4, X-Box, etc. I haven't tested it with the Pi or the server, but that's generally just a matter of finding the right drivers, so I plan to find out.

Now, as I said, I wanted to get something I would actually use for more than work from home, and that overlapped with something I've wanted for a while; a monitor or screen I could attach to my home server as well as the pi that's running my Plex server, since I run them headless. I haven't gotten around to it for the same reasons; I don't have room for a monitor in my living room and so I'd need to store it between the rare times I need it for the server or pi and this apartment has no fucking storage. I have created storage, okay, but we hit full a while back. I didn't need a monitor--I could run the super long HDMI to the TV when needed--so I couldn't justify buying even a cheap $50 monitor from Amazon Warehouse.

But...work at home needs a second monitor? And I am literally working from a chair or the floor (now that the couch is enemy #1 to my back) so a traditional second monitor is not practical? I should definitely just go with a portable monitor and look at that, my server and pi also benefit!

Logic. Can't beat it.


ETA: ran some tests

Tested with my home server running Lubuntu: SUCCESS
Tested with Raspberry Pi:
- USB 3.0 to USB-C: Failed
- USB 3.0 to miniHDMI: Failed
- micro HDMI to HDMI (female)-->HDMI to mini HDMI: Pending for delivery of micro HDMI to HDMI adapter
seperis: (Default)
2020-03-28 01:40 am

i have never read love in the time of cholera

So I live right by a highway.

This was a feature of this complex, other than proximity to work and a convenience store. I lived in the country and constant rural quiet broken by the sound of the train, coyotes, wild dogs, or What The Hell Pretend It's Dogs got old fast. I used to use TV, and still do, but the highway helped. I tuned it out fairly quickly but opening the porch door would bring it back, so generally, anything I heard was something I should pay attention to--people outside my porch, sirens, things actually close enough to worry about.

The highway is almost silent and boy that is getting to me.

I work from home, but that's been the biggest change so far; I am not social and do delivery groceries anyway, so not a lot changed. But a.) work from home and b.) that highway: it wasn't super active at night, but it was a highway and now it's silent.

Also, I hate work from home; I didn't realize my base level of social interaction at work was so important, just to listen to people and talk a little, share annoyances and successes and nothings. I think people really underestimate the part coworkers play in your life, categorizing them as 'work friends' as opposed to 'real friends'; I have no idea what that even means. I'm not sure 'friend' even encompasses what these people are to me.

I spend more time with coworkers, prefix 'friend-' or not, then pretty much anyone. They probably know me better than my own mother; they know my work ethic, if I get shit done, if I slide on some things (and what those things are), if I'm timid or confrontational, they know me in the morning before coffee and can judge my mood and if I did laundry on my choice of clothing and if my hair is clipped up or not. they've proved that. I know Y is up for something or do not approach by her slump at her computer; I know J's approachibility by how he wears headphones; I know who to call, in order, when I need shit done. I know who knows the most, who's the most competent, who's the best, and who gets shit done, and how those four things are not ever embodied in the same person at the same time, ever, but everyone is always one of them whether they know it or not. I know who needs me to push them, who needs me to flatter them (not hard, they're all worthy of a lot of it), who needs to be nudged, and who will slam forward without thought so I only call when I need a bull in a china shop.

We work individually, but the truth is, we're a unit, we just don't notice; there are pieces of them I need that I don't notice except now they're absent. I need them desperately; I am less me in absence of them.

This would be my angst, work from home. Everyone else mourns normal shit like movies and parties and hanging out with friends; I am yearning desperately for my desk and coworkers and a second monitor; how do people get anything done with only one?????
seperis: (Default)
2019-02-19 05:45 am
Entry tags:

so this is all mostly theory, which is the entire problem

In honor of only two days of work this week as Holiday!Monday and Escapade Starts Thursday, I've been contemplating the more esoteric parts of my career, or more specifically, my least favorite part.

For those who don't know, I'm a Quality Control/Quality Analyst; my formal title is System Analyst IV, my job description is program testing, primarily, UAT, aka 'User Acceptance Testing' but have done and will do everything from unit testing to testing live in production literally during and after deployment. UAT is the last line of defense before a program is released in production, and our job is to break it with only the tools and general knowledge available to the average user of this program aka Everyman.

And when I say 'the program', that refers not just to 'one single program' but 'an entire program ecosystem that all work together to do shit'. We call the latter Integration Testing, which combines 'so breathtakingly boring even death avoids you when you have to do it' with 'astronomically high stakes'. For System Integration is literally repeating all your tests on those same damn programs (sometimes you're on your fifth repetition and resent key parts of the alphabet) but now while all programs are connected to each other.

In general, if there are problems, they're tiny; earlier testing of the individual parts of a program and then the program itself should have and generally does catch everything with a realistic chance of happening, quite a bit that realistically won't but possibly could, and some that is technically impossible but when you were on repetition three of the same set of ten to twenty goddamn tests, dev was naturally the target best suited to share your suffering. At that point, they were so goddamn tired of seeing your name on defects they didn't care if it was possible this situation would ever occur, they'd code as if it would happen every day just to avoid how rejection at end of business day inevitably meant that the first thing they'd see in their inbox the next morning would be a gratingly cheerful email that included an essay (and references) on why the defect was not only very possible but could cause the apocalypse if not fixed like right now please, sometimes with malice aforethought in thirteen point Comic Sans.

But I digress.

stress is both a constant and a variable )

...yes, I am doing integration testing this week. How'd you guess?
seperis: (Default)
2019-01-04 07:15 pm
Entry tags:

scanners hate me

I have complaints. So. Many. But also just this one that rules them all.

We have new ID/keycards at work. Half the people reading this already know where this is going.

About a month ago they replaced the scanners with new improved ones that only work if you flash your card at a specific spot for an arbitrary amount of time, unlike the old ones that just let you flash your card and be done. We got used to that.

The new card requires you be a fucking wizard. There is no right angle, or correct area or anything; there is only trying at various distances and angles and levels of frustration until it briefly blips green and you can go in. Every. Scanner. Does. This. Some require nine to ten tries. Tech, dev, testers, admin, it matters not; none of us can use the goddamn door scanners. By now, someone should have gotten it on the first try; no one has.

So that was my day of low-grade frustration and rage because there is nothing more lowering that working tech in a building in which the tech is fighting us and winning.

Also of note: Child stockholmed me into watching more anime, now stuck in Seven Deadly Sins. I am seriously considering getting the manga. This can't be happening.
seperis: (Default)
2018-12-18 10:15 pm
Entry tags:

so parks and recreation

So for years I adamantly and totally refused to watch Parks and Recreation because by policy, I don't watch shows about people in public service for any reason, especially comedies. I have yet to see one that wasn't baseline mean.

(Though honestly, dramas are worse.)

Not by design, either; that's what made it frustrating, because public service is absurd. They just didn't get why. It's like someone who wanted to make a good cake but hasn't seen one and only had a list of ingredients and a blurry picture to work from. And they didn't know how to bake but had once heard their mom talk about an oven and though she meant the microwave type.

So imagine my shock when I was in Netflix and flipped it on for background noise and then accidentally six of seven seasons. Truthfully, I can't tell you what this did differently except maybe everything?

parks and recreation more meta than spoilery )

Personal Note: The story of the TANF workers above? This actually ended up super-personal.

oh the tangled webs we weave when we don't lie and are kind of excitable )
seperis: (Default)
2015-05-20 06:58 pm

things that go right

So last week and this weekend were--terrible, to be honest. Mostly the weekend, actually; the week was fine, but an emergency release went out at work and I was validating one portion when they brought up the system (there was a PDF of the entire nightmare) and when my time came (late, I expected) it failed (that, we didn't).

Finally by Monday it was up, but working Saturday and Sunday even from home is just freaking stressful when it's something like this. And I do take it personally; it's like, why, app, do you hate me? I may or may not have said that out loud over several days until Monday, when the failure fixed itself (no one can figure out what the hell; we just go with it).

Three things made this weekend and week not suck balls:
1.) downtoagincourt - there is a tumblr about my fic series! FUCK YES I READ IT ALL LIKE FORTY TIMES AND FAVORITED EVERYTHING. EVERYTHING. Also, an amazing review here by bert-and-ernie-are-gay that I indeed do re-read. Like a lot.

I have no idea about the etiquette of reblogging really literate (more literate than the series, to be honest) reviews of your fic. Can you do that?

2.) Two tumblr uses liveblogged some of their reactions while reading. This is one of them.

Fireintheimpala here:
Gah, nonstop agony thanks to Down to Agincourt…maybe I should live blog my read of it for cathartic release…

*ahem*

Day 1,231: the destiel glacier is reported to have advanced 1.52 millimeters in the south. Scientists are being dispatched to test for possible measurement errors.

Day 3,456: the scientist have returned and bring with them exciting reports of moderate precipitation! Will this add to the mass of the glacier? Stay tuned.

Day 7,278: tragic news from the glacial front: a scientist has been killed! Though the surface of the glacier is by all measurable accounts benign–inert even!–inexplicable emissions of angst have increased. Eruption danger: Orange.

And here:
Down to Agincourt update.

Day 10,000 or so: I should have taken a break for smut, fluff, or single chapter episode codas 3,000 days ago. Now it’s too late. Now I can’t imagine these characters progressing to any sort of self awareness for at least, oh, 50 more years.


It's funny because it's true.

3.) I bought six inch heels and learned to walk in them.

My Relationship With Heels

I'm a switcher; I go through phases of wanting nothing but ballet flats or low mary sues, with various exceptions in various heels; my work encouraged it, especially when I was at the ombudsman's office where no denim allowed at all and business casual was barely casual. When I became a QC Analyst, however, the dress code was "not naked" and never again having only one pair of jeans because all my clothes income was for button ups, slacks, and skirts. Generally I devote myself to Black Widow and Batman t-shirts, hoodies, jeans, and semi-regular showering (and flats, comfy ones). I'm QC; there are very low expectations in our dress sense. Then I got a promotion (WHEE ME), and for no reason (I can't explain this), I kind of went crazy and bought dresses and tops to wear with jeans (or tights) and dragged out all my heeled sandals to gloat over (I. Don't. Know. But I now own five dresses, three pairs of skinny jeans (one glittery: GLITTERY) and two very pretty new work-appropriate sleeveless tops and adorable cardigan sweaters to wear with them.)

Which leads to the next part.

Last year, I decided to start training myself up again with heels without ending up with feet that will hate me all my life due to the purchase of a three and a half inch pair of kick-ass sandals that were viciously on sale (chunky heel, utterly gorgeous), a pair of wedges, and a cruel Fry's sale on adorable brown suede sandals. The chunky three and a half inch sandals took work, but seriously, they're adorable and had decent ankle support, and successfully did not die in them.

Last month, I saw a pair of stiletto booties and said "I'm getting me some of that."

And I also said, "And not kill myself wearing them." That part is important.

Luichiny Women's Hi N Low Boot, Size 10. Two inch platform, four inch shaft, so effective four inch elevation for my heel. They also look fucking amazing, not gonna lie, but they are not walking out clubbing shoes (my sandals, oddly enough, are).

Here's the thing; they are also my first real experience (other than at Vividcon) wearing stiletto heels and not chuck or wedges (and then I was also drunk, they were thigh-high boots, and Vividcon means miracles occurred when I jogged up and down the stairs).

Balance wasn't a problem--I'd been wearing my sandals once a week for a month to get used to the shift in my center of balance, fix my posture, and automatically align myself on top of my heels instead of the balls of my feet--but learning to walk was very new. Chunk, even with sandals, do generally allow a lot of leeway as long as my posture is correct; stilettos, I found, require perfect or nothing.

(Chunk with no platform also (gently) trained me out of one problem I have due to being a sprinter in high school and never getting over it; my weight when walking in shoes at all unless I'm thinking about it comes down on the outer ball of my foot, not the inner, around the fourth and fifth toe, and my heel doesn't come down often (almost never) when I'm walking fast, which I usually do. In flats and barefoot I still do it (and can afford to), but when I hit about two inches in a heel or any boot, I have to adjust and that takes practice to remember to do before killing myself. I still have to think about it when walking or yes, I will topple over like the saddest bowling pin in history and die or something.)

The nice thing with these boots is, they fit close; if you're not exactly a nine and a half (low end) or ten, though, the 10 will not fit (go to 11). I had to wear trouser socks to get my feet in and adjust, but they were literally a perfect fit, skin close but not painful or pinching other than foot adjustment time while walking until they shaped to the balls of my feet correctly. They also have fantastic ankle support, which I didn't realize would be so important but should have, since the entire strength of walking in them was keeping my ankle straight (and not trying to go up on my toes; it's almost impossible at this height, which helps).

After checking numerous websites on walking in heels, and trying many things to help the process of not dying (while being six fucking three in those things and gleefully staring over everyone's heads at work because I can do that), here is what I learned.

1.) Leaning backward does help like a lot. Centering my entire weight on my heel isn't really enough; without the backward lean, I pitched forward.

2.) Wearing them improves my posture one hundred thousand percent just on the strength of not wanting to topple over. Not just a straight back either; shoulders back, head up, stomach in, chest up, and I can feel the second I go out of alignment and fix it (because otherwise, death by heels).

This actually bleeds over to when I don't wear heels; I'm a slumper and sloucher and training myself out of that is almost impossible without sufficient motivation (ie, death by heels). The last two months have definitely helped in that much; I've noticed I don't slouch automatically (now it's by preference, really), and more importantly, I am aware of when my posture is bad because I know how it feels when it's good.

3.) Walking and staying alive I've mastered, but walking gracefully is still hit or miss and I usually stumble (sometimes literally) into doing it right (ie, the sweet spot). It's harder than I thought, but once I hit it, I'm fine for the rest of the day. I know it's a matter of how I'm shifting my center of balance and weight to the ball of my foot and using the heel only for balance, but it's not something I can do consciously yet. It's not a stride issue, either; long or short, something clicks and boom, I have the walk. Or it doesn't and I'm just terrifyingly tall and no one can stand against me. No one.

4.) Everything is much lower when one is six-three (I love those shoes), including people. I will not say that made me mad with power, but I won't deny it, either.
seperis: (Default)
2015-04-25 03:40 am

moment of zen

Fortunately, my job and how television portrays it (Quality control, aka program testing) isn't a subject for television because generally one hour drama doesn't focus on the minutia of a company building a program step by step because come on, that can be a multi-year process.

....with one exception.

I once ran across the dramatization of the dev process (montage-like) on TV and watched because it's kind of soothing to watch developers suffering (they're like a floor away from me and I've had a bad week, okay?) until we got back to real time and I promptly lost my mind.

A Summary of the Horror:
They're like "almost there after weeks of (montage) work, oh noes there's a null character mcguffin plot reason thing must get it out like right now tonight no waiting!" or something like that, how do you even know this you just finished the last line and haven't compiled it...hold up, where are the design docs, I haven't seen any since this started, how are they--and they're all scanning the source code--scanning a million lines of source code with their eyes ON SINGLE MONITOR WHY, not even using a search algorithm--who does that, what kind of fucking IDE are you using, why don't you have color enabled to make this easier, wait, that looks like microsoft notepad with the background painted black-- "OH FOUND IT FIXING IT NOW" wait, no, did you erase something and then hit enter that's a new line, but go back, problem, the mcguffin wouldn't be in there, that's in a class file, why are you--hold up, what language is this-- "Okay, compiling now!" holy shit did you just-- "Almost done!" wait, what, no, you can't do that, you don't fly edit your code (that did like magic or word processing, they weren't clear) have you ever heard of debug or like-- "Okay, done, send it--" IN TEN SECONDS REAL TIME THAT WASN'T A MONTAGE "--to whothefuckever we can start distribution like next week awesome going to hawaii!" WHAT THE FUCK ARE YOU DOING YOU DIDN'T EVEN RUN IT-- "Everyone go on vacation now bye!" NO NO YOU UNIT TEST SYSTEM TEST USER ACCEPTANCE LAST HAS TO CHECK FOR MEMORY LEAKS AND LOAD AT LEAST RUN SOME AUTOMATED SCRIPTS WHAT ARE YOU DOING DID YOU EVEN CHECK TO SEE IF IT EVER WORKED IN A REAL-TIME ENVIRONMENT BECAUSE YOU MACHINES ARE SET TO IDEAL CONDITIONS NOT THE WILDS OF PRODUCTION--

I'll spare you the rest--they say when the trauma becomes too much, the memory's blocked so sanity can be retained--but one thing's really just bothering me here.

In this ultra-tech, totally pro too many coffee cups suspiciously unstained and without chips or being shattered against the wall and no crumpled up design documents because the analysts are sadistic fucks and will give you three contradictory rules and don't understand how to use Visio or the concept of driver flow...all the super-cool computers only had one monitor each.

I get it now.

This is about a desperate dev team torpedoing the project due to hideous working conditions, inadequate equipment, lack of support personnel, and no design documents because they were set up to fail by an evil CEO who wanted to cut corners and get rid of the entire dev department to bring in an alien design team from Mars (who secretly plan to conquer the world because even aliens wouldn't agree to this nightmare unless they had another motive entirely) and now it all makes sense!

this is totally what happens next )
seperis: (Default)
2015-03-26 09:41 am
Entry tags:

a dissertation on the functionality of the civil servant in their natural habitat

Things that are both weird and true: three quarters of my skillsets and knowledge base are quite literally pleasant side effects. There is quite literally nothing--and I do mean nothing--I learned by saying "I'd like to learn x, it sounds cool." I start with "I really need this; how do I make it happen?"

At work, people are generally wondering what the hell, because three quarters of the time I'm just the vaguely there employee who hates mornings and generally doesn't make extra work for anyone. In other words, functional, forgettable, and whatever. I don't mind, trust me; it helps, lets put it that way.

Then there's the other one quarter.

yeah, and about that )
seperis: (Default)
2015-03-24 11:09 pm
Entry tags:

because work sometimes is awesome like that

So, to renew my habit of posting here more than once every three months (other than for fic):

I applied for a promotion at work, interviewed for it a week from last Friday, and got offered the position today!!!!!!!!!!!!!!!!

(Yes, I accepted after staring at my manager and sub-manager like 'what?' Because I am really smart like that.)

The hilarious part is that during my interview, one of the interviewers (who is my lead) asked a question off script.

all about me and job, very boring a lot of digressions, it's been that kind of a day )
seperis: (Default)
2014-07-02 06:18 pm
Entry tags:

absolutely nothing

So today at work was Foodapalooza, or Fourth of July (minus two), which as usual was a gut busting success where the food coma started at 10:30 AM and proceeded for the rest of the day.

Generally, participation is always high when we do these, because one, everyone likes to eat, and two, we have a lot of dietary restrictions (kosher, vegetarian, vegan, and no beef) so meat dishes are discreet from vegetables whenever possible. This also means we have not just variety but massive amounts of each variety because the universe loves us when it comes to food.

Which is how I ended up eating my weight in fried chicken, a chickpea dish (whole chickpea, not hummus) I would kill people to get to, lemon rice, chicken enchiladas, a tangy lentil mix that looked like refried beans and tasted like what I'm sure Heaven serves in the buffet line, a two gallon crock pot of cheese dip, and a huge massive tupperware dish of a spicy rice and vegetable dish I didn't get the name of but will bear more offspring to find again. That was Round One, by the way: we won't speak of rounds two, three, four, or the Holy Shit Dessert Are You Kidding Well Okay Sure course, and the Drink and Dip Annex where the sodas tea, chips, and dip were stored.

Like I said, participation is high, and we had stealth people from different units helping us get this done. We just feel as a group that it's an insult to leave a single item of food in a dish, you know? We don't let that happen.

In other news, Duolingo is adding Irish to it's roster of languages soon as well as Dutch. The only reason I'm mentioning this is for the Dutch; the day I found out about it, I was talking to a coworker who--completely randomly--told me she wanted to learn Dutch because she and her husband were retiring to the Netherlands when they were ready to retire. She was interested to find out this.

The universe is strange, and I'm in food post-coma; lethargic and vaguely wanting cookies. It happens.
seperis: (Default)
2014-06-12 09:36 pm
Entry tags:

i do this sometimes - changing the world

Doing two months of MEPD training in two weeks means after the first week I have no idea what my name is anymore, but I can figure out eligibility for MSP programs with a pencil and a determined expression (and uh, a client).

This training isn't for caseworkers, but for the help desk staff who answer questions from caseworkers and other staff about problems they find with the eligibility program. Testing was offered slots in the class, so me and a coworker both signed up, and it's been deeply fascinating. Policy is fascinating, no lie; I had no idea there were so many kinds of burial resources, and not kidding, that section on resources was insane.

MEPD, in case anyone is curious, is Medicaid for the aged and disabled. Usually people think nursing homes (institutionalization), but that's only one type: among them are MSP (Medicare Share program) which pays the monthly premium on Medicares Part A and/or Part B, CAD, which is a program that gives home health care to clients if they don't qualify for MSP and the function of which is to delay or prevent institutionalization of clients but instead let them stay in their homes, CBA, all the SSI's, and several community based programs. Generally, nursing home care is the care of last resort if possible; the goal is to make it easier for clients to remain in their own homes. Interesting note: the elderly, even the very elderly, do much better at home than nursing homes, even very nice ones, and a lot of programs are geared to extend their time at home as much as humanly possible.

This is where I do my random reminder that if you live in Texas and want a job that I guarantee you will change lives every day you go to work and help people for whom you will be sometimes their last resort, consider applying for a Medicaid Eligibility Specialist or Texas Works Advisor position with HHSC.

Openings are here.

Generally, a college degree isn't necessary until you get to the higher manager and directorships. Starting with a clerical position can and will get you a heads-up within six months to caseworker (also, clerk is fun, no lie), and Worker III, which is just below supervisor, can be done in as little as two years and supervisor in three. And inter-agency hiring is legion; from there, there's pretty much an entire world of jobs with the state to make at least this part of the world a little better. Many jobs with HHSC prefer or require caseworker/eligibility specialist experience.

Training is two to three months; you go to class, eight hours a day, five days a week, where workers and specialists are guided through policy by trainers who were once caseworkers themselves--you don't memorize it, promise, we're not that cruel--and how to use the eligibility programs. By the time you're done with training, you will be able to take a pencil and a worksheet and calculate benefits for any program you've been trained in within ten minutes. Within one month on the job, you can read an application and know before you even start if they're likely to qualify and what they qualify for. I trained 10 years ago; I can still do it on a glance, though I need the income limits charts somewhere nearby. After one week of MEPD training, I can do it for CAS, MSP, and several of the waiver and post-SSI programs, though without the full two months, I wouldn't since it's slightly more complicated than that.

It's not a hard job, but it's one you have to learn. You'll be taught not only policy and how to use the programs we use to determine eligibility, but how to interview, how to look up and access information, what kind of questions to ask, and most importantly, the first thing I learned: my job is to approve people for benefits and get them the help they need. My training was to make sure I could do that the best I could.

After training, you'll be assigned to an office where you'll be given--and this will drive you crazy--two (or four) cases a day for two weeks, after which you go up to three or four (or six) for two weeks, and so on until you get to what's considered a full load. If you're like me, you'll start sneaking up to the front desk and stealing walk-ins within two days and secretly working them while your supervisor sighs and pretends not to notice. If you're in a call center, your supervisor won't ask questions; we're that overloaded.

Throughout your time on the job, you will be send to periodic training for changes in policy, in budgeting, federal law, et al.

We have high turnover; the caseload can be ridiculous, and working with the poor, the disabled, and the elderly can be difficult when you can't get them the help you know they need. However, this job is one of those I can say with certainty that you being there will assure more people get benefits the first time they apply. People get overloaded, there's too much to do and too little time to get it done; that's a problem. More people doing the job--you doing it--means that many more people get their benefits faster.

A lot of jobs will say you will be helping people. This one, you will literally be watching it happen as you do it. My caseload was between 10 and 18 people each day with an extra thirty or forty children's Medicaid I'd certify each month; during Katrina, I saw more than that. My approvals outnumbered my denials by a huge margin; every day, the world was made better by ten to eighteen people getting what they needed to live their lives.

That's 2,400 to 4,300 people a year whose lives you could be changing. You want to change the world, this is a very good way to start doing it.
seperis: (Default)
2014-01-11 05:44 pm

many things at once

It's 72 F in Texas, after hitting a boggling 17 F a week ago, which I get is nothing compared to the Deep South and Northern US, but was in a word freaky.

To clarify )

Reading about Atlanta and Nashville and Winnipeg (aka, The Place That Got Colder Than Fucking Mars, Holy Shit) and checking in with friends in New York and Chicago (IM: "TELL ME IF YOU ARE A POPCICLE PLEASE"). Luckily, cousins around the country checked in with various relatives--some for the first time in about a decade--to announce they were still alive and give us a narrative of their lives and times, so apparently the Polar Vortex brought family together. I honestly had no idea some of my great-aunts and uncles were still alive, or that they knew who we even were, since the last conversation I remember having with them was about thirty years ago at my paternal grandfather's funeral. They are all well and my, it's cold.

Work

At the moment, not much, but that changes as of these coming weeks. We're doing an Oracle update, which means a full--and I do mean full--regression of all functionality, which includes SQL queries for database functionality, which as I foolishly learned SQL, I may also be called in for that. One of the big problems that came up during downtime was database mismatching, which is kind of the nightmare scenario for testing.

very boring work minutia )

Learning SQL seems to have been a mistake; now I know enough to worry about a whole host of new things and how they can go tragically wrong.

Music

Because I need to cheer myself up. These are exclusively by way of Pandora, because I ended up buying a subscription and now wonder how I lived without it. And so revoltingly easy to buy a track when you really like it. Damn them.

Sooner or Later, Matt Kearney - he seems to be growing on me, no idea why. Maybe it's the striped shirt?

Wrecking Ball, Miley Cyrus - Dude, judge away. I can't even tell why I like this one, but it got into my work playlist somehow. Goddamn Pandora.

End of All Time, Stars of Track and Field - Okay, I forgive Pandora everything; I love this song. It drew me in a week before Christmas and went onto my home playlist for regular melancholy brooding at the stars and whatnot.

What a Shame, Shinedown - I think they're officially hitting critical on the number of tracks to qualify as a favorite band. The only thing that makes sense is that I need a harder rock presence in my life or something to leaven out the alt. I have no idea.

Face Down, The Red Jumpsuit Apparatus - Another Pandora find. It's definitely not subtle, but the beat is seriously awesome.

Show Me What I'm Looking For, Carolina Liar - I love them. I love them.

I Lived, OneRepublic - So continues my shocking descent into loving OneRepublic. It only took like, ten years?
seperis: (Default)
2013-08-16 06:57 pm
Entry tags:

argh

Okay, so this build at work is kind of destroying my sanity. However, the duckling testers are awesome.

the new testers: life and times )

Okay, so work. This is gonna be fairly short yet terrifying.

work work work )

This week I have to finish writing my tests for the next build, try to pass everything that's still open this build (I'm going with a hopeful 85% pass), because as of August 24, I'm on vacation for ten glorious days, some of which will be spent with my family and extremely adorable Infant Niece, my officially as of this next week kindergarten Niece and Nephew, and my still-preteen Niece, and God help me, a high school junior Child. Which is insane. Just--what the hell.

I also get [personal profile] niqaeli for four entire glorious days! So you know, get through this week. I can do that.
seperis: (Default)
2013-06-07 09:09 pm

i'm not entirely sure a subject line would cover this

My least favorite time to write anything is when I really have something to say. It sounds counter-intuitive, but it's true, and this is why; when I do have something to say, that rarely if ever coincides with any desire to talk about it, which sets up a conundrum in that everything else piles up behind it. As many a apocryphal mother has said, you can only eat one bite at a time, except that would end with choking and a tragic yet easily preventable death when you have too many bites and don't get with the program, while this just ends in not being able to talk about anything at all. Or at least, nothing that makes much sense. It does lead to a lot of uploading old Smallville fic to AO3, so if you're curious, almost everything is there now.

TW: abuse, alcoholism, etc in part two.

this is what I'm not talking about, part 1 )

this is what I'm not talking about, part 2 )
seperis: (Default)
2013-06-07 03:58 pm
Entry tags:

my non-productive time is kind of always

Apparently This Matters: The worst time of day for work
(CNN) -- A lot of people don't know this, but for every 30 minutes of legitimate work, all employees must be allowed one full hour of Internet cat videos.


People who don't know that the internet at work is for cat macros need to understand: they block porn and gaming websites. It could be argued--and be totally wrong, but hey, let's see who contradicts me--that macros were a socially-progressive, dynamically charged form of civil rebellion against the corporate fat cats--(is it backshadowing if I use this after the mention of the cat macros?)--in the pay of the Illuminati who control the government and want to deny us the god-given right to stare at the beauty of the human form au naturale because society, economy, morals, communism, reasons.

(Later, we added DYI demotivational macros, because if we're gonna be at work anyway, it's not like we had much motivation to lose, and it combines surprisingly well with cats.)

And that's how Tumblr was born. All because of cat macros and server-level software that reported on us if we tried to disable it on our work computers.

This has been a True History of cat macros. And Tumblr.
seperis: (Default)
2013-05-13 10:03 pm
Entry tags:

the teapot of your work dreams

Oh, for people who need teapots, especially for work:

Adagio Teas teapot - it holds plenty of tea, it is ridic easy to wash, and it's infinitely storeable. Only warning--when full, pour very carefully at first, I have no idea why, but it will leak a tiny bit. I've been using it at work for about a month and it's kind of perfect, but it does get hot, especially the lid, so I use a pencil to maneuver it off to remove the tea when it's done seeping.