Yeah, you've mentioned that before, and I think it's awesome. Both for the current clients who are getting a solid reliable job, and for the future clients who'll have somebody on the other end of the desk who's Been There and knows what they're going through.

Sarah's stuff is more complicated by the fact that she's a civilian in the police department, which has a whole other icky layer slathered on top of it, but her father was a contract programmer for Social Security before he retired, and it's the same thing there.